SHIPPING

We ship orders out within 3 business days.

Our shipping rates depend on the carrier used, the destination zip code and the total weight of your shipment. One easy way to get an estimate is to use our online shopping cart. Add the items you want, checkout, select the shipping method and you will then see the shipping rate. This can be done without actually placing the order.

Out Of Stock Items

We cannot back-order items for shipping at a later date. On our website you will notice a notify me button (letter icon) next to the out-of-stock item. Clicking this and filling out your email address will enable an auto notification to be sent to you when the product is back in stock and available for purchase. Occasionally popular items sell out before we can update their status on the pages of our website. In the event you have placed an order with us and an ordered item is out-of-stock, we will email you to inform you that we will be unable to ship that item. We then request that you make a new order for the out-of-stock item when it returns to inventory. Since the item will be shipped to separately from your original order, we ask you to please be aware that each shipment will incur separate shipping costs as are applicable to the volume of product being sent.

international shipping

international considerations to note

Though we ship to all international countries, there may be laws or restrictions in place that prohibit the import of some of our products or place additional fees on packages as they pass through customs. Please be aware of these considerations and research their implications prior to making your purchase.

RESTRICTIONS: Please check with your country's customs agencies to ensure that the product you are purchasing is allowed to be imported. PLEASE NOTE: Electic Cell Nutrition is not responsible for items rejected from import.

ADDITIONAL FEES: Please be aware that there are often brokerage, duty fees, or surcharges on items passing through customs of certain countries. These fees have not been included in our shipping charges. PLEASE NOTE:

Electic Cell Nutrition is not responsible for any fees your package occurs on entry to your country.

shipping options

a general guide

We have a variety of shipping options available depending on how large (by volume and/or weight) your order is and where it is being shipped. You can obtain a more relevant list of what is available for your order—as well as shipping cost estimates—in the shopping cart before you make your purchase.

Please see the General Overview above in this Shipping Information area of our Customer Service section.

USPS (DOMESTIC & INTERNATIONAL)

PRIORITY MAIL (Flat Rate Box – SMALL)
PRIORITY MAIL (Flat Rate Box – MEDIUM)
PRIORITY MAIL 2-DAY™
PRIORITY MAIL 3-DAY™
PRIORITY MAIL INTERNATIONAL

IMPORTANT NOTES about 2- and 3- day USPS delivery
You cannot choose 1, 2, or 3-day Priority Mail delivery. The scheduled delivery day is determined by USPS and considers your package’s origin and destination. Additionally The USPS Priority Mail Service delivery day is still not guaranteed. Please visit USPS for more information on their shipping service.

UPS

UPS Ground
UPS Standard
UPS Expedited Options:

UPS NEXT DAY
UPS 2 DAY
UPS 3 DAY

IMPORTANT NOTES about UPS Shipping Days
UPS expedited orders received before 1PM PST are shipped the same day. Any express shipment received after 1 PM Pacific Time will ship the following day. Additionally UPS does not count either Saturday or Sunday as shipping days. It also does not count THE DAY THE PACKAGE SHIPPED as a "shipping day".

IMPORTANT NOTES about Canada via UPS (Extra Fees)
If you are having an order shipped to Canada via UPS be aware of the fact that UPS will be collecting fees above and beyond the total of the order you placed with Electic Cell Nutrition. They will collect taxes, duties and a UPS brokerage fee. These fees must be paid directly to UPS before they will deliver the package to you. These fees will be large. As a rough estimate expect to pay about 40% of the total order that you placed with Electic Cell Nutrition.